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Our Guarantee

We at A World of Good Health want to ensure your complete satisfaction with any purchase you have made in our store. If for any reason you are not satisfied with your purchase, you may return it in its original condition and we will exchange it or refund you the full purchase price less shipping costs.

Our goal is for you to enjoy each and every product you purchase from us. If you have any questions about our policies, please email us and we will be happy to respond.

We can also be reached by mail at:

Essential Elements      174 Burrin Avenue Winnipeg, MB R2V 1E2

 

Frequently Asked Questions

What payment options do you offer?

How do I place an order?

What can be returned?

How long do I have to make a return?

How do I make a return?

 

 

What payment options do you offer? top

At A World of Good Health we accept credit card, debit card, and money order based payments. Most of our payment services are handled by Paypal, a highly regarding payment processing service provider.

Money orders must be made payable, and forwarded to:

Essential Elements      174 Burrin Avenue Winnipeg, MB R2V 1E2

 

Upon receipt of your manual payment, please allow up to four business days for the payment to be deposited, prior to the shipment of your merchandise.

For real time payment processing, and immediate shipment of your merchandise, we honor virtually all credit card types, and debit based payments via our PAYPAL payment service. All transactions are secure, as noted in our security and privacy policies.

 

How do I place an order? top

Shopping at A World of Good Health is fast and easy. Simply click on the product category of interest and then on the individual product. You will be forwarded to a product page which provides full detail and a larger picture of the item you requested.

If you wish to make a purchase, click the 'buy now' icon to add the item to your shopping cart.

Should you choose to continue shopping, items selected to this point will be maintained in your shopping cart for as long as you are visiting our site.

If at any time during your shopping you wish to view your shopping cart, simply click the "Your Cart" button located throughout our site.

Once you select the checkout button you will be requested to provide all billing and shipping information necessary to finalize and deliver your order. There will also be an opportunity to include comments, or special requests with your order.

Upon finalization of your order, a completed invoice will appear on your screen. Please print this for future reference.

Your order from A World of Good Health is now on its way! Thank you for shopping with us.

 

What can be returned? top

Anything. You may return any item you have purchased from us providing it is in its original unopened/unused condition.

 

How long do I have to make a return? top

Returns must be made within 30 days from the date of purchase.

 

How do I make a return? top

1) Contact customercare@aworldofgoodhealth.com

2) Include the following information in your email:

  • your name
  • your order number
  • the item you wish to return
  • the reason for your return (i.e. damaged, wrong item shipped, etc.)
  • whether you would prefer a replacement item be shipped or a refund on your credit card

3) A customer care representative will contact you via email with a return verification number (all returns require this number)

4) Return the item to us. To protect yourself against loss or damage in shipping, we recommend that you insure the product for its full value. (Please note: we will not accept collect shipments)

5) When we receive your return, we will honor your request and either ship a replacement item or refund on your credit card. In the event that product was received in damaged condition, or incorrectly shipped, A World of Good Health will assume all shipping costs relative to the return.

We are unable to accept any returns or process any refunds if the above procedures and conditions are not met.

Further questions? Contact us via email.


 

 

 

 

 

 

   

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Information provided on this site is for educational use only, and is not intended as medical advice. If you have any serious health concerns, you should always check with your health care practitioner before self-administering remedies.

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