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Our
Guarantee
We
at A World of Good Health want to ensure your complete satisfaction
with any purchase you have made in our store. If for any reason you
are not satisfied with your purchase, you may return it in its original
condition and we will exchange it or refund you the full purchase
price less shipping costs.
Our
goal is for you to enjoy each and every product you purchase from
us. If you have any questions about our policies, please email
us and we will be happy to respond.
We
can also be reached by mail at:
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Essential
Elements
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| P.O.
Box 131 |
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| Libau,
Manitoba |
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| Canada
R0E 1C0 |
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Frequently
Asked Questions
What
payment options do you offer?
How
do I place an order?
What
can be returned?
How
long do I have to make a return?
How
do I make a return?
What
payment options do you offer? top
At
A World of Good Health we accept credit card, debit card, and money
order based payments. Most of our payment services are handled by
Paypal, a highly regarding payment processing service provider.
Money
orders must be made payable, and forwarded to:
|
Essential
Elements
|
|
| P.O.
Box 131 |
|
| Libau,
Manitoba |
|
| Canada
R0E 1C0 |
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Upon receipt
of your manual payment, please allow up to four business days for
the payment to be deposited, prior to the shipment of your merchandise.
For
real time payment processing, and immediate shipment of your merchandise,
we honor virtually all credit card types, and debit based payments
via our PAYPAL payment service. All transactions are secure, as noted
in our security and privacy policies.
How
do I place an order? top
Shopping
at A World of Good Health is fast and easy. Simply click on the product
category of interest and then on the individual product.
You will be forwarded to a product page which provides full detail
and a larger picture of the item you requested.
If
you wish to make a purchase, click the 'buy now' icon to add the
item to your shopping cart.
Should
you choose to continue shopping, items selected to this point will
be maintained in your shopping cart for as long as you are visiting
our site.
If
at any time during your shopping you wish to view your shopping cart,
simply click the "Your Cart" button located throughout
our site.
Once
you select the checkout button you will be requested to provide all
billing and shipping information necessary to finalize and deliver
your order. There will also be an opportunity to include comments,
or special requests with your order.
Upon
finalization of your order, a completed invoice will appear on your
screen. Please print this for future reference.
Your
order from A World of Good Health is now on its way! Thank you for
shopping with us.
What
can be returned? top
Anything.
You may return any item you have purchased from us providing it is
in its original unopened/unused condition.
How
long do I have to make a return? top
Returns
must be made within 30 days from the date of purchase.
How
do I make a return? top
1) Contact customercare@aworldofgoodhealth.com
2)
Include the following information in your email:
-
your name
- your
order number
- the
item you wish to return
- the
reason for your return (i.e. damaged, wrong item shipped, etc.)
- whether
you would prefer a replacement item be shipped or a refund on your
credit card
3)
A customer care representative will contact you via email with a
return verification number (all returns require this number)
4)
Return the item to us. To protect yourself against loss or damage
in shipping, we recommend that you insure the product for its full
value. (Please note: we will not accept collect shipments)
5)
When we receive your return, we will honor your request and either
ship a replacement item or refund on your credit card. In the event
that product was received in damaged condition, or incorrectly shipped,
A World of Good Health will assume all shipping costs relative to
the return.
We
are unable to accept any returns or process any refunds if the above
procedures and conditions are not met.
Further
questions? Contact us via email.
 
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